Privacy Policy
This privacy notice for CNCTASPHR (“we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our Services, such as when you visit https://www.cnctasphr.com or engage with us in other related ways (including sales, marketing, or events). Questions or concerns? If you do not agree with our policies and practices, please do not use our Services. Contact us any time at support@cnctasphr.com.
1. What information do we collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you register on the Services, express interest in our products, participate in activities, or contact us.
Personal Information Provided by You. Depending on context and choices, this may include: names; email addresses; job titles; usernames; passwords; contact or authentication data; debit/credit card numbers.
Sensitive Information. When necessary and permitted by law (or with your consent), we may process: data about a person’s sex life or sexual orientation; information revealing race or ethnic origin; information revealing political opinions.
Payment Data. If you make purchases, we collect data needed to process payments (e.g., payment instrument number, security code). All payment data is stored by PayPal. See their privacy notice: PayPal Privacy Hub.
All personal information you provide must be true, complete, and accurate; please notify us of changes.
Information automatically collected
In Short: Some information—such as IP address and/or device characteristics—is collected automatically when you visit our Services.
This may include device and usage information (IP address, browser, device/OS, language, referring URLs, country/location, usage timestamps, pages viewed, features used) for security, operations, analytics, and reporting. Like many services, we also use cookies and similar technologies. See our Cookie Policy.
The information we collect includes
- Log and Usage Data: Service, diagnostic, usage, and performance logs (e.g., IP, device, browser, timestamps, pages/files viewed, feature use, error reports).
- Device Data: Device/application IDs, browser type, hardware model, ISP/mobile carrier, OS, configuration.
- Location Data: Precise or imprecise location (e.g., via IP). You can refuse or disable location sharing, though some features may be limited.
2. How do we process your information?
In Short: To provide, improve, and administer our Services; communicate with you; ensure security and fraud prevention; comply with law; and with your consent for other purposes.
- Facilitate account creation, authentication, and account management.
- Deliver and improve the Services you request.
- Respond to inquiries/support and resolve issues.
- Send administrative information (product updates, terms/policy changes).
- Fulfill and manage orders (payments, returns, exchanges).
- Enable user-to-user communications (if you use those features).
- Protect vital interests and prevent harm when necessary.
3. What legal bases do we rely on to process your personal information?
In Short: We only process personal information when necessary and when we have a valid legal basis.
If you are in the EU or UK
- Consent: For specific purposes you permit. If you choose “No” at registration, your profile and associated information will be deleted and you will not have access to the platform.
- Performance of a Contract: To provide Services or take steps at your request.
- Legal Obligations: Compliance with law, law-enforcement requests, exercising/defending legal rights.
- Vital Interests: To protect you or others from harm.
If you are in Canada
We may rely on express consent or, where permitted, implied consent. In exceptional cases, applicable law may allow processing without consent (e.g., fraud detection/prevention; legal requests; emergencies; journalistic/artistic/literary purposes; public information). On our registration form, we request consent (Yes/No). Your selection determines your community access. By choosing YES, you agree to our terms, conditions, rules, policies, cookies, and information consent.
6. How long do we keep your information?
We retain information as long as necessary for the purposes in this notice or as required by law (e.g., tax, accounting). No purpose requires retention longer than the time a user maintains an account. When no ongoing business need exists, we delete or anonymize data; if deletion is not possible (e.g., backups), we securely store and isolate it until deletion is feasible.
7. How do we keep your information safe?
We use reasonable organizational and technical measures to protect personal information. However, no online system is 100% secure. Transmission of personal information to and from our Services is at your own risk; please access the Services in a secure environment.
8. Do we collect information from minors?
We do not knowingly collect data from or market to individuals under 21 years of age.
By using the Services, you represent that you are at least 21 years old. If we learn that personal information from a user under 21 has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from someone under 21, please contact support@cnctasphr.com.
9. What are your privacy rights?
In Short: In some regions (EEA, UK, Switzerland, Canada), you may have rights to access, correct, delete, restrict processing, object, obtain a copy (portability), and avoid automated decision-making. Contact us to exercise rights.
Withdrawing consent: If we process based on consent, you may withdraw it at any time. You may remove content and delete your account by submitting a request. We may retain limited information to prevent fraud, troubleshoot, assist investigations, enforce terms, and/or comply with legal requirements.
Cookies & similar technologies: Most browsers accept cookies by default. You can remove or reject cookies; some features may be affected. See our Cookie Policy.
10. Controls for Do-Not-Track
There is no uniform standard for recognizing DNT signals, so we do not currently respond to them. If a standard is adopted that we must follow, we will update this notice.
11. California residents (CCPA)
In Short: California residents have specific rights regarding personal information. We do not sell personal information and have not disclosed, sold, or shared personal information to third parties for a business or commercial purpose in the preceding twelve (12) months.
Categories collected in the last 12 months
- A. Identifiers: YES
- B. Customer Records (CA): YES
- C. Protected Characteristics: YES
- D. Commercial Information: NO
- E. Biometric Information: NO
- F. Internet/Network Activity: YES
- G. Geolocation: YES
- H. Audio/Visual, etc.: NO
- I. Professional/Employment: NO
- J. Education: NO
- K. Inferences: NO
- L. Sensitive Personal Information: YES
Use & retention: We use/retain personal information as needed to provide Services; for categories A, B, C, G, and L, for as long as the user has an account with us.
Your CCPA rights include
- Right to know/access what we collect, use, disclose, or share.
- Right to delete personal information (subject to legal exceptions).
- Right to non-discrimination for exercising privacy rights.
- Right to limit use/disclosure of Sensitive Personal Information.
- Right to opt out of selling/sharing personal information (we do not sell or share).
Verification: We will verify requests (including via information you previously provided) to protect your data and may request additional information if needed. Authorized agent requests must include proof of authorization.
Contact: support@cnctasphr.com.
12. Virginia residents (CDPA)
In Short: Virginia residents may have rights over personal data (as defined by the CDPA). We do not sell personal data.
Rights: to be informed, access, correct inaccuracies (via profile editing), delete, obtain a copy of data previously shared with us, and opt out of processing (choosing “No” at registration will prevent use of the platform).
Exercising your rights: Email support@cnctasphr.com. We will respond without undue delay, and within 45 days; we may extend once by 45 days where reasonably necessary and will notify you. If we decline your request, you may appeal by emailing us; we will respond within 60 days with reasons. If denied, you may contact the Attorney General.
13. Do we make updates to this notice?
In Short: Yes. We may update this notice to stay compliant with laws and practices. The “Last updated” date above indicates the latest revision. We may also provide additional notice for material changes.
14. How can you contact us about this notice?
Email us at support@cnctasphr.com.
15. How can you review, update, or delete the data we collect from you?
You can request access to, correction of, or deletion of your personal information—and request account deletion—by contacting support@cnctasphr.com.